FAQs

Welcome to Airport Transfers Melbourne’s FAQ page, where we provide answers to common questions about our business and services. If you have any additional questions or need further assistance, please don’t hesitate to contact our customer support team.

1. What is Airport Transfers Melbourne?

Airport Transfers Melbourne is a reputable transportation service provider that offers convenient and reliable airport transfers to and from Melbourne’s airports. Our services are designed to make your airport travel experience as smooth as possible.

2. What airports do you serve?

We provide airport transfers to and from Melbourne Tullamarine Airport (MEL), Avalon Airport (AVV), Essendon Airport (MEB), and Moorabbin Airport (MBW). We can accommodate all your airport transportation needs.

3. What types of vehicles do you offer?

We offer a diverse fleet of vehicles to meet your specific needs. Our options typically include sedans, SUVs, vans, and even luxury cars for those who want to travel in style.

4. Are your drivers professional and licensed?

Absolutely. All our drivers are highly trained, licensed, and experienced. They are committed to ensuring your safety, comfort, and on-time arrival.

5. How do I make a reservation?

You can easily make a reservation by visiting our website or contacting our customer support team. We offer online booking, email reservations, and phone bookings for your convenience.

6. Is it possible to book a ride at the last minute?

We understand that travel plans can change. While we recommend booking in advance to secure your reservation, we also offer last-minute bookings, subject to vehicle availability. Please contact us for immediate assistance.

7. What is your cancellation policy?

Our cancellation policy varies depending on the type of service and the notice given. We provide full details of our cancellation policy during the booking process to ensure transparency and convenience for our customers.

8. Can I request child seats or other special accommodations?

Yes, you can request child seats and other special accommodations when making your reservation. We strive to make your journey as comfortable and safe as possible.

9. What payment methods do you accept?

We accept a variety of payment methods, including credit cards, cash, and various mobile payment options. Payment details are provided during the booking process.

10. Do you offer corporate accounts or group discounts?

Yes, we offer corporate accounts and group booking discounts. Please contact our team to discuss your specific requirements, and we will be happy to assist you in customizing your transportation needs.

11. How early should I book a transfer for my flight?

It’s recommended to book your transfer as early as possible to secure your preferred vehicle and time slot. We generally recommend booking at least 24 hours in advance, but we can often accommodate last-minute requests.

12. Are your prices fixed, or do they depend on traffic conditions?

Our prices are typically fixed, providing you with cost predictability. However, in rare cases of extraordinary traffic or unforeseen circumstances, there may be additional charges. We’ll inform you of any changes in advance.

We hope these FAQs have addressed your concerns about Airport Transfers Melbourne. If you have any further questions or need assistance with your transportation needs, please feel free to contact us. We are here to make your journey to and from Melbourne’s airports as smooth and enjoyable as possible.